Shipping policy
Origin and Product Information
All Fresh Air Peterburg wind deflectors are made in Taiwan.
Some vehicles fall in a transition year between old and new models. Please confirm your exact model before ordering.
Some photographs in this store are for illustration only and are not actual fitting photographs of your vehicle model. You will receive the wind deflector for the vehicle model you specify when ordering.
Most items are in stock. If an item is out of stock, we will notify you of the shipping schedule according to our production line.
If you are unsure of your vehicle model, please message us and our staff will help you order the correct product.
Domestic Delivery (Taiwan)
In-stock items are shipped within 1-2 working days after payment is confirmed. Delivery takes approximately 3-5 working days.
Free shipping throughout mainland Taiwan.
A tracking number will be sent to you by email after shipment.
International Delivery
We ship internationally. Shipping costs are calculated according to the destination and the number of sets ordered. This product is available in three options: two front windows, two rear windows, or a full set of four. Each option counts as one set.
- Japan: NT$950 per set
- Other countries: NT$2,500 per set
Estimated delivery times:
- Asia: 7-14 working days
- Americas and Europe: 14-21 working days
International shipping costs are calculated automatically at checkout based on your order.
International orders may incur local import duties and taxes, which are payable by the recipient.
Wholesale Orders
For single orders of 5 sets or more, please contact us using the details below. We offer wholesale pricing.
Inspection on Delivery
If your order is delayed, we ask for your patience. We are committed to producing the highest quality wind deflectors for you.
On delivery, please inspect the condition of the outer carton. If there is obvious damage or denting, please report it to the courier immediately.
Please open the carton immediately on delivery. If you find damage, breakage or defects, please photograph them immediately as evidence and keep the product in its original condition without using it.
In-channel wind deflectors are fragile items (material: PMMA / acrylic glass). The material is hard and brittle. To avoid subsequent disputes, please open and inspect the goods immediately upon delivery. If no report is made in good time, the product is deemed accepted and no claim for transit damage may be made.
To report transit damage, photographs of the product and the outer carton must be provided to the courier for assessment. No claim for transit damage may be made to the courier once the product has been used.
Every product is inspected and recorded before shipment.
Note on Wind Noise
This product does not make claims regarding perceived wind noise levels, because the perception of sound differs from person to person and conditions vary between vehicles (for example window insulation and tyre noise), all of which may affect subjective perception.
Please do not purchase and then file a complaint based on your subjective perception of wind noise after use. Buyers are asked to agree to this statement before purchasing.
Please Note
- Working days exclude Saturdays, Sundays and national holidays.
- Delivery times may be extended in the event of natural disasters or force majeure.
- Please make sure your delivery address is correct. Where a parcel is returned due to an incorrect address, the cost of re-delivery is payable by the buyer.
For delivery enquiries, please contact us: peterburg.tw@gmail.com